What's New
All the latest improvements and updates to PatrolTech
AI agent in WhatsApp, Telegram, Slack and Microsoft Teams
Run your operation from the conversation: the agent answers questions and takes action from the chat apps your team already uses. Included from the free plan and on by default on every account.
- •Available in WhatsApp, Telegram, Slack and Microsoft Teams, plus other integrations
- •Check incomplete rounds and suspicious scans
- •Go through your patrol history with the agent
- •Create and edit checkpoints and guards from chat
- •Reconfigure routes with a message
- •Replies in each user's language
Complete Incident Reporting Module
New comprehensive system to document, manage and resolve incidents directly from the app. With offline support, multimedia attachments, state machine workflow and real-time notifications.
- •Create incidents with photos, videos and document attachments
- •Complete status workflow: Open → In Progress → Resolved → Closed
- •Customizable categories and templates per organization
- •Works offline: saves locally and syncs when connectivity is restored
- •Assign incidents to team members with notifications
- •Comments and activity timeline for each incident
- •Role-based permissions: Viewer, Editor and Administrator
Advanced Dashboard Analytics
New real-time patrol completion rate charts with export options for better oversight.
- •Real-time patrol completion charts
- •Export to PDF and Excel
- •Custom date range filters
Improved Offline Sync
Faster and more reliable sync recovery when the device regains connectivity.
- •3x faster synchronization
- •Better error recovery
- •Sync status indicator
Redesigned Client Portal
Completely redesigned interface for end clients with simplified access to reports.
- •New intuitive interface
- •Direct access to reports
- •Advanced filters by location and date
Push Notification Fix
Fixed an issue that caused delays in push notifications on Android devices.
- •Instant notifications on Android
- •Improved SOS alert delivery
Expanded Multi-Language Support
Added full support for French and Mexican Spanish, plus general localization improvements.
- •French available across the platform
- •Mexican Spanish with local terminology
- •Improved date and time formats by region
Smart Geofencing
The geofencing system now automatically adjusts based on checkpoint density in each zone.
- •Automatic geofence radius adjustment
- •Fewer false positives in dense zones
- •Visual map of active zones
Your feedback matters
PatrolTech evolves thanks to feedback from our users. We want to know what features you need, what we can improve, and how we can help you manage your operations more efficiently.
Help us prioritize
These are some features we're considering. Your vote helps us decide what to build next.