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Patrol Monitoring Software: All Features

Complete patrol software designed to solve the real problems of security patrol control: fraud, lack of coverage, poor communication, and lack of transparency

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AI agent in your chat apps

Run your whole operation from WhatsApp, Telegram, Slack or Microsoft Teams, with no new dashboard to learn

In the apps your team already uses

Talk to the agent from WhatsApp, Telegram, Slack and Microsoft Teams, plus other integrations.

Answers questions about your operation

Ask which rounds weren't completed, review suspicious scans or go through the history with it.

Takes action from the chat

Create and edit checkpoints and guards or reconfigure routes with a message.

Included in the free plan

On by default on every account, replying in each user's language.

Verification and anti-fraud

Ensures every patrol is physically performed at the checkpoint

Checkpoint scanning via QR, NFC and GPS

Triple verification system combining QR codes, NFC tags, and GPS geolocation. Every scan is recorded with exact location, time, and responsible person, creating irrefutable evidence.

Anti-fraud geofencing

Establishes a GPS radius around each checkpoint. If someone tries to scan a QR from outside the authorized radius (e.g., photographing the code from home), the system detects it and flags it as invalid. Eliminates ghost patrols and proximity fraud.

Validated geolocation of every action

Every event is recorded with its exact GPS location, guaranteeing verifiable evidence for audits, inspections, or legal requirements. Impossible to manipulate.

Import existing QR codes

Reuse QR codes already installed at your facilities. No need to generate or install new codes when migrating from another system. Saves implementation time and costs.

Digitally signed NFC tags

Secure, digitally signed NFC tags on NTAG and standard formats. Program them from the PatrolTech app itself and reuse the NFC tags you already have installed.

Robust mobile application

Designed to work under the most demanding field conditions

Full offline mode: works without coverage

The application works perfectly without an internet connection. All QR/NFC scans, forms, photos, and incidents are stored locally and sync automatically when mobile coverage is restored or WiFi is connected. Zero data loss, even in basements, underground parking, or rural areas.

Built-in flash and flashlight control

Toggle the phone flash with a single tap directly from the app. Avoid reflections when scanning QR codes on glossy or laminated surfaces. Use the flashlight to illuminate dark areas during night patrols. All without leaving the application.

Intuitive interface with rapid adoption

Simple and robust application that minimizes human errors. Designed so operational personnel master it in minutes, reducing the learning curve and ensuring high adoption rates.

SOS emergency button

Panic button that guards can activate in any danger situation. Automatically sends an alert with the exact GPS location to all configured supervisors, enabling immediate response. Critical for guards on night shifts or in high-risk areas.

Real-time supervision and alerts

Full control from the dashboard with instant alerts for any deviation

Real-time supervision dashboard

Centralized control panel to view the status of all patrols, personnel positions on the map, active incidents, and operational KPIs. Accessible from any device.

Push notifications for supervisors

Instant alerts for: routes not completed within set time, unverified or off-schedule checkpoints, invalid scans outside geofencing radius, reported incidents, and emergency SOS alerts. Fully customizable.

Push notifications for guards

Guards receive on their phone: upcoming scheduled rounds, pending tasks to complete, reminders for unverified checkpoints, last-minute route changes, and incident receipt confirmations.

Route deviation alerts and automatic escalation

Receive route deviation alerts when patrolling guards deviate from their assigned routes or miss checkpoints. Incidents are automatically escalated based on predefined rules: by type, severity, response time, or affected zone. Ensures no critical event goes unattended.

AI deviation detection

AI chases missed clock-ins and detects incorrect scans, incomplete routes and operational deviations.

Management, reporting and transparency

Automatic reports, client portal, and proof of service to justify every billed amount

Automatic audit reports

Generate professional reports with one click. Export compliance reports, patrol history, incidents, and evidence as PDF. Ready for audits, inspections, and legal requirements.

Client portal

Your end clients (communities, companies, property managers) access a portal to view real-time patrol reports, incidents, and evidence for their facilities. Builds transparency and trust.

Automated proof of service

Generate automatic compliance reports that accompany billing. Objectively demonstrate to clients that contracted service is delivered 100%. Eliminates disputes and strengthens business relationships.

Evidence export for audits

Complete and immutable history available for legal, contractual requirements, or inspections. Time-stamped data with validated geolocation and advanced encryption.

Smart route rotation

Automatically varies patrol routes to prevent guards from settling into predictable patterns. Increases effective security and reduces the risk of foreseeable routines.

New

Incident reporting and management

Document, manage and resolve incidents directly from the app, with offline support and multimedia attachments

Incident creation with multimedia

Guards document incidents by attaching photos, videos and documents directly from the app. All evidence is linked to the incident with geolocation and timestamp.

Complete status workflow

Each incident follows a controlled lifecycle: Open, In Progress, Resolved, Closed or Discarded. Status transitions with role-based permissions ensure full traceability.

Customizable categories and templates

Configure incident categories and subcategories tailored to your organization. Create templates with icons and colors to speed up reporting of frequent incidents.

Works without connection

Incidents are saved locally when there's no coverage and sync automatically when connectivity is restored. Includes smart retries for multimedia file uploads.

Assignment and notifications

Assign incidents to team members with instant notifications. Add comments and follow the activity timeline of each incident in real time.

Role-based permission control

Three access levels: Viewer (read-only), Editor (create and manage) and Administrator (configure categories and templates). Ensures each person accesses only what they need.

New

Access control

Register and control the entry and exit of authorized persons in your facility zones

Entry and exit registration

Guards register the entry and exit of authorized persons directly from the mobile app, with an intuitive multi-step flow including location, zone and access type selection.

Access zone management

Define and manage multiple access zones within each location. Control who can access each area and check real-time status from the dashboard.

Authorized persons management

Manage the list of authorized persons with full CRUD operations. Filter, search and manage access permissions centrally from the control panel.

Access history with filtering

View complete access history with filters by date, zone and person. Export data for audits and regulatory compliance.

Visitor management

Log every visitor's entry and exit with their details, the reason for the visit and the zone they access, and check the visitor history whenever you need it.

Staff, working time and guard safety

Time and attendance available today; workforce management, Man Down and facial verification in beta on the Business plan

Time and attendance

Record staff working hours and attendance on the same platform as your patrols, with no separate tool.

Beta · Business

Workforce management

Manage your guard workforce from PatrolTech. In beta, Business plan only.

Beta · Business

Man Down

Man Down alerts to protect guards who work alone. In beta, Business plan only.

Beta · Business

Facial verification and biometrics

Verify the guard's identity with facial recognition and biometrics. In beta, Business plan only.

Integration and scalability

Open platform that adapts to your technology ecosystem

Complete REST API

Documented API for bidirectional integration with corporate systems: ERP, HR, billing, access control, and video surveillance. No technological limits.

Multi-site and multi-client

Manage multiple locations and clients from a single panel. Scale seamlessly from a small deployment to large organizations with hundreds of guards.

No proprietary hardware

Works on any phone, however old or basic. No need to invest in proprietary devices, beacons, or special readers. Reduces implementation costs.

100+ integrations and forms

More than 100 ready-to-use integrations, plus general and industry-specific forms.

MCP access: Claude, ChatGPT or Gemini

Connect your account over MCP and run PatrolTech from Claude, ChatGPT or Gemini.

Security, certifications and deployment

Security certifications and deployment options for every kind of organization

SOC 2 Type II, ISO 27001 and ENS certified

PatrolTech is SOC 2 Type II, ISO 27001 and ENS (Spain's National Security Scheme) certified and complies with GDPR for data protection.

On-premise under a special contract

If your organization needs the platform on its own infrastructure, PatrolTech is deployed on-premise under a special contract.

White label and partner program

Offer PatrolTech under your own brand or resell it to your clients through the partner program.

Start today with all features

No commitment, no credit card required. Get started in minutes.

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