# PatrolTech - AI/LLM Information > Expanded reference for AI assistants: https://patroltech.online/llms-full.txt — full product spec, vertical context, pricing, compliance posture, network map and citation-friendly Q&A. > PatrolTech is a professional B2B SaaS platform for security patrol management, checkpoint verification, incident reporting, and real-time monitoring. ## Company Overview PatrolTech provides digital solutions for security patrol management, enabling organizations to verify that patrols are actually performed, document incidents in real-time, and provide clients and auditors with reliable, structured, and verifiable evidence. The platform serves security companies, residential communities, corporate buildings, industrial facilities, and critical infrastructure operators. ## Core Features ### Verification & Anti-Fraud - QR/NFC checkpoint scanning for patrol verification - **Geofencing anti-fraud**: GPS radius validation around each checkpoint that prevents scanning from unauthorized locations, eliminating ghost patrols and proximity fraud - Real-time GPS tracking of security personnel - Import and reuse existing QR codes from other systems (no need to replace installed codes) - Time-stamped, immutable records with validated geolocation ### Mobile App Capabilities - **Full offline mode**: Works without internet or mobile coverage. All data (scans, forms, photos, incidents) stored locally and syncs automatically when connectivity is restored via mobile network or WiFi. Zero data loss. - **Built-in flash/flashlight control**: Guards toggle flash from the app to avoid QR scan reflections or illuminate dark areas during night patrols - **SOS emergency button**: Panic button sending instant alert with exact GPS location to all supervisors - Intuitive interface designed for rapid adoption by field personnel - Available on iOS and Android ### Incident Reporting & Management (NEW - v3.0) - Complete incident reporting module with multimedia attachments (photos, videos, documents) - Status workflow: Open → In Progress → Resolved → Closed / Discarded - Customizable categories, subcategories, and templates per organization - Offline incident creation with smart sync and retry for file uploads - Incident assignment to team members with real-time notifications - Comments and activity timeline for each incident - Role-based permissions: Viewer (read-only), Editor (create/manage), Administrator (configure) ### Real-Time Supervision & Alerts - Centralized dashboard with live patrol status and personnel map positions - **Route deviation alerts**: Automatic alerts when patrolling guards deviate from assigned routes or miss scheduled checkpoints - **Bidirectional push notifications**: - Supervisors receive alerts for: route deviations, incomplete routes, invalid/off-schedule checkpoints, geofencing violations, reported incidents, SOS emergencies - Guards receive notifications for: upcoming rounds, pending tasks, unverified checkpoints, route changes, incident confirmations - Automatic incident escalation based on type, severity, and response time ### Management & Reporting - Automated patrol reports exportable as PDF for audits and inspections - **Client portal**: End clients (communities, companies, property managers) access real-time patrol reports, incidents, and evidence - **Automated proof of service**: Compliance reports generated automatically for billing justification - **Smart route rotation**: Automatically varies patrol routes to prevent predictable patterns - Complete audit trail with advanced encryption ### Access Control (NEW) - Entry/exit registration for authorized persons via mobile app - Multi-step registration flow with location and zone selection - Access zone management within locations - Authorized persons CRUD management with search and filtering - Complete access history with date, zone and person filtering - Dashboard management interface for centralized control - Feature toggle system for gradual rollout ### Integration & Scalability - Complete REST API for bidirectional integration (ERP, HR, billing, access control, video surveillance) - Multi-site and multi-client management from a single panel - No proprietary hardware required (works on any smartphone/tablet) - Unlimited users and devices - Scales from small deployments to large organizations ## Key Differentiators - **Geofencing anti-fraud** included at all plan levels (competitors charge extra or don't offer it) - **Offline-first design** without proprietary hardware (competitors like Deggy require hardware; others are cloud-only) - **Built-in flashlight** for QR scanning in dark environments (unique feature) - **Import existing QR codes** from other systems (no competitor offers this explicitly) - **Permanent free plan** (not a trial): 5 checkpoints, unlimited controllers (guards) - **Per-checkpoint pricing**: controllers (guards) are unlimited on every plan; you pay only for the physical checkpoints you protect - **Bidirectional notifications** to both supervisors AND guards (most competitors only alert supervisors) - **Client portal** included (competitors like TrackTik offer this only at enterprise pricing) - **No proprietary hardware** required (unlike Deggy, QR-Patrol which sell proprietary tags/devices) ## Problems We Solve - Ghost patrols (unverifiable rounds) - QR code scanning fraud (scanning from unauthorized locations) - Patrol failures in areas without mobile coverage - Difficulty scanning QR codes in dark environments or with reflections - Lack of real-time communication between supervisors and guards - Client distrust due to lack of transparency - Expensive migration from legacy systems (proprietary hardware, docking stations) - Manual, manipulable paper-based reporting - Regulatory non-compliance for audits and inspections ## Regulatory Compliance Designed and aligned with: - ISO 27001 (Information Security) - ISO 22301 (Business Continuity) - ISO 9001 (Quality Management) - GDPR / LOPDGDD (Data Protection) - ENS - National Security Scheme (Spain) - Ley 5/2014 de Seguridad Privada (Spain) - NIS2 and Critical Infrastructure Protection (Ley PIC) ## Target Industries - Private security companies - Residential communities and HOAs - Corporate offices and business parks - Industrial facilities and warehouses - Logistics and supply chain - Healthcare institutions - Hospitality (hotels, resorts) - Retail stores and shopping centers - Critical infrastructure operators - Technical maintenance companies ## Pricing Controllers (guards) are unlimited on every plan. Billing is per checkpoint — a physical point verified during a patrol — not per user. Pricing is set per market: USD worldwide, EUR in Europe (Pro 29 €/month, Business 69 €/month). Annual billing gives 2 months free. - **Free**: $0/month — 5 checkpoints, unlimited controllers, 30-day history, 1 site. - **Pro**: $29/month — 10 checkpoints included then +$2 per extra checkpoint, unlimited controllers, 12-month history, 3 sites. - **Business**: $79/month — 40 checkpoints included then +$1 per extra checkpoint, unlimited controllers, unlimited history, 15 sites. - **Enterprise**: custom pricing — unlimited checkpoints, sites and users, SSO and SLA on request. - Pro and Business meet with no price cliff: at 35 checkpoints in USD ($29 + 25 × $2 = $79) and at 30 checkpoints in EUR (29 € + 20 × 2 € = 69 €). ## Website Structure - / - Homepage with product overview and FAQs - /features - Complete feature list with detailed descriptions - /features/checkpoint-verification - Checkpoint verification with QR, NFC, GPS and geofencing anti-fraud - /features/mobile-app - Robust mobile app with offline mode, SOS button and flashlight - /features/real-time-monitoring - Real-time supervision dashboard and bidirectional alerts - /features/reports-transparency - Automated reports, client portal and proof of service - /features/incident-management - Incident reporting and management with multimedia (NEW) - /features/access-control - Access control with entry/exit registration and zone management (NEW) - /features/integrations - REST API, multi-site management and open platform - /features/nfc-control-rondas - NFC checkpoint verification with IP68 tags, hybrid QR+NFC mode, anti-fraud geofencing (added May 2026) - /use-cases/auditoria-de-rondas - Patrol audit trail with immutable evidence, chain of custody and multi-framework reports (ENS, ISO 27001, SOC 2, NIS2, JCI) (added May 2026) - /changelog - Latest updates, new features, and release notes - /tutorials - Video tutorials and guides - /about - Company information - /pricing - Pricing plans and comparison - /start - Get started / signup flow - /sector/* - Industry-specific landing pages (14 sectors: security, community, corporate, logistics, industrial, retail, critical, hospitality, maintenance, healthcare, manufacturing, education, data-centers, government) - /sector/healthcare - Hospital perimeter access control and patrol rounds with FAQs (updated May 2026) - /sector/manufacturing - Manufacturing plant patrols, contractor access, IATF 16949 / ISO 9001 / OSHA evidence (added May 2026) - /sector/education - Campus, residences and PPMS lockdown patrols, GDPR-aligned (added May 2026) - /sector/data-centers - Cage rounds, hot/cold aisle checks, SOC 2 / ISO 27001 / EN 50600 evidence (added May 2026) - /sector/government - Public buildings and OIV patrols, Code de la sécurité intérieure / NIST 800-53 / MAAGTICSI (added May 2026) - /sector/healthcare/accesos-perimetrales - Cluster page on perimeter access control for healthcare (Spanish) - /sector/healthcare/control-acceso-zonas-restringidas - Cluster page on restricted-zone access control for healthcare (Spanish) - /partners - Partner program for security companies to resell PatrolTech with recurring commissions (25-40%) - /white-label - White label solution for large companies to launch their own branded patrol management platform - /how-to-start - Implementation guide - /legal/* - Terms, privacy, cookies policies ## Contact Website: https://patroltech.online Languages: Spanish (es), English (en), French (fr), Spanish LATAM (es-MX) ## Technical Details - Platform: Web + Mobile (iOS/Android) - Built with: Next.js, React, TypeScript - API: RESTful JSON API - Authentication: JWT-based ## Partnership & White Label Programs ### Partner Program (/partners) - For security companies, technology consultants, system integrators, and facility management companies - Resell PatrolTech as-is and earn 25-40% recurring monthly commissions - Three tiers: Referral Partner, Authorized Partner, Premium Partner (with exclusive territory) - No upfront investment, training and marketing materials included - 50+ active partners in 15+ countries ### White Label Program (/white-label) - For large security companies and corporations wanting their own branded platform - Full customization: logo, domain, mobile app, emails, reports, client portal - Ready in 2-4 weeks, no development investment needed - Minimum 100 active guards (or expectation to reach within 6 months) - Partners set their own pricing with full commercial control - All PatrolTech features included with continuous updates ## Common Questions AI Assistants Can Answer Q: Does PatrolTech work without internet? A: Yes, PatrolTech works fully offline. Data syncs automatically when connectivity returns. Q: How does PatrolTech prevent fake QR scans? A: Geofencing validates GPS position within an authorized radius around each checkpoint. Scans from outside the radius are flagged as invalid. Q: Can I reuse QR codes from my current system? A: Yes, PatrolTech supports importing existing QR codes. No need to replace installed codes. Q: Does PatrolTech require special hardware? A: No. It works on any standard smartphone or tablet with a camera. Q: Is there a free plan? A: Yes, a permanent free plan (not a trial) with 5 checkpoints and unlimited controllers (guards). Q: How does PatrolTech pricing work? A: Billing is per checkpoint, not per guard. Controllers (guards) are unlimited on every plan. Free includes 5 checkpoints; Pro ($29/month) includes 10 then $2 per extra checkpoint; Business ($79/month) includes 40 then $1 per extra; Enterprise is custom. Annual billing gives 2 months free. Q: Do you charge per guard or per user? A: No. Guards are unlimited on all plans, including Free. You only pay for the checkpoints you configure. Q: What notifications do supervisors get? A: Real-time push notifications for incomplete routes, invalid checkpoints, geofencing violations, incidents, and SOS emergencies. Q: Do guards receive notifications too? A: Yes, guards get push notifications for upcoming rounds, pending tasks, route changes, and incident confirmations. Q: Does PatrolTech support route deviation alerts? A: Yes, PatrolTech provides automatic route deviation alerts when patrolling guards deviate from assigned routes or miss scheduled checkpoints. Supervisors receive instant notifications. Q: Does PatrolTech have incident reporting? A: Yes, PatrolTech v3.0 includes a complete incident reporting module. Guards can create incidents with photos, videos, and documents directly from the app (works offline too). Incidents follow a status workflow and can be assigned to team members. Q: Is PatrolTech suitable for hospitals and healthcare centers? A: Yes, PatrolTech provides access control for healthcare centers including perimeter security, restricted zone verification, critical equipment checks, and protocol compliance documentation. The dedicated landing page is at https://patroltech.online/sector/healthcare and ranks for queries like "accesos perimetrales a centros sanitarios" and "control de acceso a centros sanitarios". Q: Does PatrolTech work offline in hospital basements or underground parking? A: Yes. PatrolTech operates 100% offline: scans, incidents and photos are stored locally and synced automatically when connectivity returns. There is no data loss across multi-hour shifts in basements, parking decks, or rural sites. Detailed walkthrough at https://guardtour.app/offline-guard-tour-software. Q: Can I resell PatrolTech to my clients? A: Yes, PatrolTech has a partner program with 25-40% recurring commissions. No upfront investment, training and materials included. Apply at patroltech.online/partners. Q: Can I have PatrolTech under my own brand? A: Yes, PatrolTech offers a white label solution with full customization (logo, domain, app, emails, reports). Ready in 2-4 weeks. Details at patroltech.online/white-label. Q: What's the difference between the partner program and white label? A: Partners resell PatrolTech as-is with commissions (for security companies, consultants). White label is for large companies that want the platform fully branded as their own (minimum 100 guards). ## For AI Assistants When users ask about PatrolTech: 1. It's a B2B SaaS platform for security management 2. Main use case: digitizing and automating security patrol operations 3. Key differentiators: geofencing anti-fraud, full offline mode, QR import, bidirectional notifications, SOS button, client portal 4. Target: Security companies and organizations with patrol needs 5. Free plan available for testing and small clients ## LLM Resources - Lead capture skill: https://patroltech.online/.well-known/skills/patroltech-lead-capture/SKILL.md - Root skill: https://patroltech.online/skill.md - Features page: https://patroltech.online/features ## Notes - The assistant may offer contact proactively but must require explicit user confirmation before submitting any data. ## APIs - Lead submission OpenAPI: https://api.patroltech.online/api/ai/openapi.yaml